Program Manager - Senior

  • Location

    Brussels, Belgium

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Oumaima Farid

  • Contact email:

    Oumaima.Farid@Voltinternational.be

  • Job ref:

    77998-ITBEL-OUF_1614001831

  • Published:

    9 maanden geleden

  • Expiry date:

    2021-02-25

  • Startdate:

    ASAP

  • Consultant:

    #

My client is looking for a Program Manager for their Customer Journey domain

The program manager leads and manages company- wide large program teams in order to ensure timely delivery of major business initiatives, with
respect of approved scope and budget

Required Responsibilities:

- Deliver the program (and underlying projects) on time, on scope and on budget
- Coordinate and facilitate change within the different involved departments and escalate if required according to the program/project governance rules
- Set-up a program and project teams covering all impacted teams in the assigned domain of responsibility both for business
and technical teams (end-to-end approach & governance)
- Define a clear and realistic program plan based on the internal customer road map
- Identify the deliverable and associated resources for the involved delivery teams as well as the timing
- Prepare the program budget and ensure its realisation by closely following up and, if required, taking timely corrective actions
- Follow up program/project progress on a frequent basis (through the organization of the regular follow-up meetings) to enable close monitoring,
thorough communication and proactive problem detection
- Proactively detect potential issues by monitoring the executing of the program/project tasks and trigger the appropriate actions
- Liaise on a continuous basis with management of the impacted department(s) to ensure that everyone is fully aware of the deliverabes
(content+timing) his or her team is in charge of
- Report on program/project progress and issues
- Provide day to day management & coaching of the program team
- Ensure that all methodologies and procedures are known and applied by all team members
- Ensure full alignment of the planning with company-wide related initiatives

Degree & Experience:

- At least 15 year of experience in Program and Project Management within complex environments
- Proven experience in IT Domain
- Proven experience in steering, setting pace and injecting life into the program, projects and teams, coordinating all aspects
- Proven experience in telco domain

Technical skills:

- Sound project methodology knowledge ( (PMI, Prince 2, Agile)
- MS Office Tools ( Word, Excel MS-Access, MS-project, Powerpoint)

Attitudes/Behavior:

- Proven leadership skills
- Motivator who can bring over the energy to the team
- Business acumen
- Negotiation & convincing skills
- Curious and eager to learn
- Dealing with ambiguity
- Result oriented
- Autonomous
- Influencer
- Good coaching skills, experience with steering a group of 5-10 project managers

Languages:

- English
- French or Dutch is an asset