Service Delivery Analyst
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Location
London
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Sector:
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Salary:
£22000 - £25000 per annum
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Contact:
Geoff King
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Contact email:
geoff.king@volt.eu.com
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Job ref:
77199-ITENG-GRK_1602086420
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Published:
16 dagen geleden
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Expiry date:
2020-12-06
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Startdate:
asap
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Consultant:
ConsultantDrop
I am currently partnering with a client who are recruiting for a Service Delivery Analyst on a permanent basis for a role based in London.
This role will be responsible foe service level management, reviewing for supplier performance reports, identifying and highlighting potential productivity enhancements and coordinating resolution of incidents/complaints
If you have experience of SLAs/KPIs and are comfortable working with Data then this could your first step towards a career in Service/Service Delivery Management.
Ideally candidates will have some experience working in Service Management/Service Desk role and have intermediate Excel skills. Any experience with PowerBI would be highly desirable.
Please apply now for more information.