Customer Call Centre Operatives

Location: Newcastle-upon-Tyne
Job Type: Durée déterminée
Specialisation: Ingénierie
Salary: Negotiable
Reference: BBBH13714_1706867907
Contact: Chris Wethered
Email: email Chris
Twelve-month initial contract Newcastle-Upon-Tyne

Secure the next twelve months in this exciting contract opportunity at a local employer. They run cylinder gas supplies across the Northeast. Your based in Newcastle-Upon-Tyne and have excellent customer services experience including call centre background. You will be the first person that customers for the business interact with, and excellent customer experience is the primary aim.

You will in contact with agents and customers, by phone and e-mail, liaising with numerous other departments such as Operations, Scheduling and Credit Control. Effective communication skills are essential. A high-level of organisation, accuracy and attention to detail are also critical.

Ideal call centre customer service Candidate

* A strong telephone manner, from a call centre environment
* Good communication skills
* Attention to detail
* Calm, respectful and professional in sometimes challenging situations
* Brings a positive and can-do attitude to the team.

Essential Experience / Skills

* Computer literate
* Recent call centre experience
* Ability to complete set admin tasks
* Reliable / Flexible to change
* Able to organise and prioritise workload in a busy office
* Provide full admin support to your team members

Preferred Experience / Skills

* Excellent communication skills
* Previous SAP experience
* Good knowledge of general administration work
* Ideally 1 year + experience in a similar role but flexibility exists for enthusiastic intelligent candidates who can demonstrate an ability to learn quickly and adapt.

If this sounds like you, apply, and we can discuss your application