Support Engineer

  • Location

    Crawley, West Sussex

  • Sector:

    Information Technology

  • Job type:

    Blijvend

  • Salary:

    £30000 - £45000 per annum

  • Contact:

    Jack Allen

  • Contact email:

    Jack.Allen@volt.eu.com

  • Job ref:

    75442-ITENG-JLL_1573207111

  • Published:

    12 maanden geleden

  • Expiry date:

    2019-12-08

  • Startdate:

    asap

Support/Systems Engineer - Crawley, West Sussex - £30,000-£45,000 per annum

I am currently recruiting for a global software house based in Crawley who are looking for an experienced Support/ Systems Engineer on a permanent basis who can help provide support for global external customers.

Duties will include:
- Provide technical support services to both customers and internal teams globally
- Record, troubleshoot and maintain accurately all product problems on the problem management system
- Maintain regular contact with problem originators in line with SLAs
- Escalate and report status appropriately for unresolved issues

Skills/Experience:
- Proven track record working in Support/System Engineer roles
- Good knowledge of at least two platforms eg Windows, Linux, Unix, z/OS etc
- Excellent communication/stakeholder management skills

This role is paying a salary of between £30,000 - £45,000 depending on experience (as well as a great benefits package).

Please apply immediately to be considered for this position!