Technical Support Engineer - Medior

Location: Liège, Belgium
Job Type: Contract
Specialisation: Bouw
Salary: Negotiable
Reference: 77342-TELCO-CGU_1603989395
Contact: Celine Guillaume
Email: email Celine
For one of our clients based in Liège and active in the Telecom industry, we are looking for a "Technical Support Engineer".

The Technical Support Engineer ensures the repair of connectivity and services for fiber customers.

Required Responsibilities:

- Remote localization of the problem by performing the correct technical tests
- Solve the problem by adjusting the configuration of the solution
- Ensure correct dispatching to the various technical services
- Provide excellent communication to our customers about the evolution of the repair, and clearly documenting the corresponding ticket
- Support the technician on the site

Degree & Experience:

- Professional Bachelor or equivalent experience

Technical skills:

- Experience in working with fiber is an advantage.

Attitudes/Behaviors:

- Customer orientation
- Planning and organization
- Team spirit
- Assertiveness
- Stress resistant
- Communication

Languages:

- French
- Knowledge of English is an asset

Do you see yourself in this job position? If so, don't hesitate to contact me: