Research Engagement Manager
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Location
London
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Sector:
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Salary:
Negotiable
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Contact:
Jessica Charles
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Contact email:
Jessica.Charles@volt.eu.com
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Job ref:
BBBH1124_1623165339
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Published:
bijna 3 jaar geleden
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Expiry date:
2021-08-07
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Consultant:
ConsultantDrop
The right candidate will report into the Head of Bioinformatics (research services) and lead a critical component of this model, with the onboarding and stewardship of new users (academic and industry researchers) and ensure the customers have an excellent initial experience on these platforms.
Role: Research Engagement Manager
Responsibilities:
* Ensuring the client understands the scientific and analytical needs of retrospective and prospective platform users
* Take the lead on a user-centred, data-driven approach to continuous improvement of user onboarding
* Liaise with Service Owners, Product Managers, Bioinformatics Research Services and Research Management to align on onboarding approach for each user
* Troubleshooting and addressing any platform related issues that appear during user onboarding or platform use
* Contribute to the development of research through suggestion of solutions, improving supporting material and collaboration
Requirements:
* BSc/MSc in molecular biology/ bioinformatics or science related subject
* Experience working as a Bioinformatician, preferably in genomics
* Ability to simplify high technical subject matter and communicate clearly
If this sounds of interest, please reach out to me at 01737 236729 /