User Support Model Lead

  • Location

    Luton

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    £500 - £600 per day

  • Contact:

    Charlotte Worcester

  • Contact email:

    Charlotte.Worcester@voltinternational.co.uk

  • Job ref:

    BBBH13082_1700063612

  • Published:

    6 maanden geleden

  • Expiry date:

    2023-12-15

  • Consultant:

    ConsultantDrop

User Support Lead - 12 Month initial Contract - Outside IR35, £500 £600 per day

Based on site in Macclesfield or Luton (minimum 3 days per week onsite)

I am currently partnered with a Global Pharmaceutical client who are recruiting for a User Support Lead to join the their team. This role will be responsible for setting up a new user support function globally utilising Servicenow.

The successful candidate will initially discover the 'as-is' support processes that are currently in place and will then be responsible for designing the new support process, getting sign off, implementation of the service and being responsible for the smooth running of the service once launched.

If you have previous experience designing and delivering support services utilising Servicenow then apply now for my immediate attention.